If you’re searching for a legit remote customer service job you can do from the comfort of your home, this opportunity may be exactly what you’re looking for. The company is currently hiring Seasonal Customer Service Representatives to support Intuit TurboTax customers during the busy tax season.
About the Role
As a Seasonal Remote Customer Service Representative, you will assist customers using Intuit TurboTax software. Your main goal is to provide clear, friendly, and professional support while helping users successfully navigate the platform.
You’ll interact with customers through multiple channels, including phone support (with optional video chat) and traditional online chat. This role is ideal for people who enjoy helping others and are comfortable using technology.
Key Responsibilities
In this role, you will:
- Assist customers with software navigation and general inquiries
- Help customers locate prior tax returns and amendments
- Provide accurate and professional customer support
- Escalate complex issues when necessary
- Communicate with customers via phone, video chat, and live chat
Why This Is a Great Work-From-Home Job
This remote customer service job offers several benefits:
- Work from Home: No commuting — work comfortably from your own space
- Flexible Hours: Choose a schedule that fits your lifestyle
- Training Provided: No prior tax experience required
- Skill Development: Build customer service and technical support experience
- Supportive Environment: Ongoing assistance and resources to help you succeed
Earnings & Pay Structure
Contractors earn based on talk time and performance incentives:
- Earn up to $0.30 per talk minute
- $0.31 per talk minute for bilingual Spanish/English contractors
- Additional $0.04 per minute incentive opportunities
Contractors who meet or exceed performance metrics earn an average equivalent of $20 per hour, with extra peak-season incentives available.
Skills Needed
To succeed in this role, you should have:
- A sincere desire to help customers
- Strong communication skills with a friendly, professional tone
- Comfort using computers and navigating multiple systems
- Ability to multitask efficiently
- Basic technical knowledge and willingness to learn
Work Schedule
- Seasonal contract runs through April 15, 2026 (Tax Day)
- Flexible scheduling — you choose your hours
- Program hours are 7:00 AM – 11:00 PM CST, Monday through Sunday
- Weekday and weekend options available
Work Environment Requirements
You must have:
- A quiet, uninterrupted workspace
- An organized desk area
- A professional appearance when on camera
Technology Requirements
Before applying, ensure you meet the following requirements:
- Personal computer (tablets not accepted)
- Wired broadband internet connection (recommended minimum of 10 Mbps)
- Wired internet connection only (no Wi‑Fi or mobile internet)
- Windows 11 operating system
- Up-to-date antivirus software
- USB headset with microphone
- Webcam
Mac users: Limited acceptance for Intel-based Macs running Windows 11 via Apple Boot Camp.
Important Eligibility Information
- This role is not available to residents of California, New York, Pennsylvania, or Washington
- A criminal background check is required
- This is an independent contractor position
As a contractor, Working Solutions does not withhold taxes or provide employee benefits such as paid leave, health insurance, or retirement benefits. Contractors are responsible for their own taxes.
Who This Job Is Best For
This remote job is ideal for:
- Beginners looking for their first remote job
- Stay-at-home parents
- Seasonal workers
- Customer service professionals
- Anyone seeking flexible work-from-home income
How to Avoid Remote Job Scams
Always apply through the official Working Solutions website. Legitimate remote jobs will never ask for upfront fees, equipment purchases, or payments via gift cards or cryptocurrency.
Frequently Asked Questions (FAQs)
Is this job fully remote?
Yes, this position is 100% remote and can be done from home.
Do I need tax experience?
No. Training is provided, and prior tax experience is not required.
How do contractors get paid?
Pay is based on talk minutes and performance incentives.
Is this a permanent position?
No, this is a seasonal contract role that runs through Tax Day.
Interested in this position?
If you’re looking for a legit work-from-home customer service job with flexible hours and solid earning potential, this Seasonal Customer Service role at Working Solutions is worth considering. With training provided and no commuting required, it’s an excellent opportunity to earn remotely during the tax season.
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