Job Type: Remote
Industry: Travel / Cruise Services
Schedule: Flexible (some evenings/weekends)
Role Overview
The Remote Cruise Coordinator position is a client-facing role where you’ll guide travelers through every step of their cruise vacation, from booking to post-trip follow-up.
This role is perfect for detail-oriented professionals who enjoy planning, problem-solving, and delivering outstanding customer experiences.
What You’ll Do
Your responsibilities include:
- Coordinating cruise bookings (lines, cabins, itineraries, upgrades)
- Supporting clients before, during, and after travel
- Managing documentation, insurance, and excursions
- Handling changes, cancellations, or disruptions
- Preparing itineraries and reminders
- Collaborating with internal teams to improve service quality
- Tracking booking and satisfaction metrics
- Staying up to date on cruise trends and regulations
Qualifications
Required:
- Comfortable working remotely
- Strong communication skills
- Calm under pressure
- Organized and proactive
Preferred:
- Experience with travel CRMs or booking tools
- Ability to juggle multiple clients
- Availability for occasional evenings or weekends
What’s Offered
- Fully remote role
- Flexible work schedule
- Competitive pay + commissions
- Training and certifications
- Supportive remote team culture
Why This Role Stands Out
✔ Client-focused, not sales-heavy
✔ Long-term career potential
✔ Travel industry perks
✔ Remote flexibility
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